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FOR INFORMATION E-MAIL US AT:
parts@dumbassbiker.com
SQUIGGY@DUMBASSBIKER.COM
DUMBASSBIKERCHICKS@DUMBASSBIKER.COM
POSTMASTER@DUMBASSBIKER.COM
PHONE 612-296-7771
Refund/Exchange Policy
We offer a 30 Money Back Guarantee on almost every product we offer. Please
call customer service at 612-296-7771, in advance to obtain an RMA number
(Return Merchandise Authorization) within 30 days of purchase date.
Return merchandise with RMA number to:
DUMBASSBIKER.COM
1598 E. SHORE DRIVE
ST.PAUL, MN 55106
NOTE: Refunds sent with no RMA number, or mailed to the call center will be
returned to sender. We are not at fault if you order the wrong part, we will
work with you to fix the problem but many parts are special ordered from
suppliers and thus non refundable. Please know what you want before you order.
Items must be returned in the same condition as new for refund. If you install
the part and then remove it, it is no longer new.

Order Cancellation Policy for DUMBASSBIKER
Please submit any cancellation via email to PARTS@DUMBASSBIKER.COM , or call on our
business phone at 612-296-7771.
Email cancellations must contain the following: First name, last name, order
number, and email address. This information must be identical to the information
originally submitted on your order. Please provide contact information so that
we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order,
providing your order has not been charged and/or shipped out. In the event that
a cancellation was submitted (via email or phone), and your order was shipped
out after, we will gladly refund the complete balance charged including
shipping. However, if the cancellation was documented as received after the
order was shipped, we will refund the merchandise total less shipping AND 20%
restocking fee. Special order parts are not included. All orders must be
canceled within 3 days of order placement.

Warranty Policy on all Motorcycle
parts DUMBASSBIKER sells.
Shipping Costs Customer assumes all costs in shipping to
us, and we assume the cost in shipping back to the customer. All
replacement/repaired products are shipped UPS Ground unless a rush is requested.
The cost of such a shipping upgrade is to be paid by the customer prior to
shipment.
Warranty Procedure We suggest you contact our parts
support team first by posting a question to e-mail parts@dumbassbiker.com to determine
whether the item is indeed defective before shipping. Then make an online return
merchandise authorization (RMA) request. See Return Policy for more details. No
phone call or email is necessary!
30-Day Warranty All products (unless specifically stated
otherwise), carry an implied, industry-standard 90-Day warranty against defects
due to manufacturing or failure. Warranty does not include any use of the
product that does not fall into the designed use of the product as intended by
the manufacturer. Nor does it cover misuse or abuse. Does not include electronic
or electric items or parts.
60 day Warranty All parts (except refurbished items)
come with a warranty against manufacturer defect or failure for a period of 60
days from the date of purchase. This warranty covers replacement or repair of
the product, which is determined by availability, or vendor, and the time of
purchase. Replacement is often used within 30 days after purchase with the same
product or like product when direct replacement is unavailable. Repair is often
necessary for items purchased more than 30 days prior. Does not cover misuse or
abuse or mis- installation . does not include electric parts or electronic
devices.
Manufacturer Warranty Manufacturers sometimes offer
additional warranty for the following products: (…engines, transmissions
primaries, wheels, tires, controls, etc). Customers should contact the
manufacturer after warranty expires. Includes electrical components i.e.
batteries, starters. Manufacturer warranty overrides dealer warranty in all
cases
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